This Supplier Agreement ("Agreement") governs your participation in the QuotesDone platform as a Supplier. QuotesDone is the trading platform operated by QuotesDone Technologies, a Sole Establishment licensed by the Dubai Department of Economy and Tourism (E-Trader (Professional) Licence No. 1633275; Commercial Register No. 2883503), Dubai, United Arab Emirates ("QuotesDone", "we", "us"). By registering, accepting this Agreement, or submitting a quotation, you accept these terms. Electronic acceptance is valid and binding under Federal Decree-Law No. 46 of 2021 on Electronic Transactions and Trust Services.

1. Definitions

"Platform" means the QuotesDone website, applications and services. "Supplier", "you" means the registered business providing services. "Customer" means a party requesting quotations. "Quote" means an anonymised quotation you submit. "Reveal" means a Customer unlocking your identity to engage you. "Reveal Fee" means the facilitation fee paid by the Customer to QuotesDone at the point of reveal.

2. Registration, vetting and fees

You must register with accurate business details and a valid UAE trade licence covering the activity you offer, correct authority to act, and a correct Tax Registration Number (TRN) where applicable.

• Supplier registration is free for all Suppliers until 31 July 2027.
• From 1 August 2027, a registration fee of AED 1,000 per year applies, except for the first one thousand (1,000) registered Suppliers, who are exempt permanently.

Suppliers pay no commission, success fee or transaction fee on jobs they win. QuotesDone is remunerated solely through the Reveal Fee paid by the Customer. The annual registration fee of AED 1,000 (where applicable) is stated exclusive of VAT; where QuotesDone is VAT-registered, VAT at the prevailing rate (currently 5%) is added and invoiced under Federal Decree-Law No. 8 of 2017.

QuotesDone may verify your documents and may suspend or remove accounts with missing, expired, false or non-compliant information (KYC consistent with the UAE AML/CFT framework).

3. Anonymised quoting

You submit competing quotations on an anonymised basis. You must not include your name, brand, contact details, logos or other identifying information in any Quote, attachment or message before a paid reveal. Quotes must be genuine, accurate and within your licensed scope.

4. No supplier commission

QuotesDone does not charge Suppliers any commission, success fee or transaction fee on jobs you win. Our only fee in connection with a match is the Reveal Fee, which is paid by the Customer at the point of reveal. Subject to your own contract with the Customer, you keep the full value of the work you win.

5. Non-circumvention and off-platform contact

You must not solicit, accept or conduct off-platform contact or transactions with a Customer in order to avoid the Reveal Fee, nor disclose your identity to a Customer before a paid reveal.

Breach of this clause incurs liquidated damages of AED 10,000 per incident, plus suspension. For an inadvertent first breach, QuotesDone may issue a cure notice before enforcement. The parties agree this is a genuine pre-estimate of loss; under the Civil Transactions Law (Federal Decree-Law No. 25 of 2025) a court may adjust the agreed compensation to reflect the actual loss suffered.

6. Non-responsive supplier

If you do not respond to a Customer within three (3) working days of a reveal and the Customer provides reasonable proof, the Customer's Reveal Fee for that reveal is refunded by QuotesDone. Repeated non-response may lead to suspension. Working days are Monday to Friday (UAE weekends and public holidays excluded).

7. Supplier obligations and conduct

You are an independent contractor solely responsible for your quotations, works, licensing, insurance, taxes and compliance. You must keep your trade licence and required documents valid, deal fairly with Customers, and not engage in misleading, fraudulent or abusive conduct. QuotesDone is a marketplace and is not a party to your contracts with Customers.

8. Ratings and track record

QuotesDone may maintain ratings and a project track record for your business based on platform activity and verified references. You authorise the display of such information to Customers in anonymised or revealed form as applicable.

9. Data protection

QuotesDone Technologies (E-Trader Licence No. 1633275), the operator of the Platform, is the data controller. We process your data under the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), on the lawful bases of performance of this Agreement, our legitimate business interests, and your consent where required (including processing of KYC information), to operate registration, matching, reveal and registration billing. Details of retention and any cross-border transfer are in our Privacy Policy.

10. Suspension and termination

QuotesDone may suspend or terminate your account for breach, circumvention, expired licensing, suspected fraud, or as required by law. Any accrued registration fees remain payable on termination.

11. Changes to this Agreement

QuotesDone may update this Agreement from time to time. Material changes will be notified through the Platform or by email and take effect prospectively.

12. Governing law and jurisdiction

This document is governed by the laws of the United Arab Emirates, including the Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), the Electronic Transactions and Trust Services Law (Federal Decree-Law No. 46 of 2021), the Consumer Protection Law (Federal Law No. 15 of 2020) and its Implementing Regulation (Cabinet Resolution No. 66 of 2023), and the Civil Transactions Law (Federal Decree-Law No. 25 of 2025, in force from 1 June 2026, replacing Federal Law No. 5 of 1985). The courts of Dubai have jurisdiction.

13. Contact

This Platform is operated by QuotesDone Technologies, E-Trader (Professional) Licence No. 1633275, Commercial Register No. 2883503, Dubai, UAE. Questions about this Agreement can be sent to supplier@quotesdone.com or management@quotesdone.com.

No-circumvention of the Platform

These provisions form part of the Supplier Agreement (Version 4, effective 3 July 2026) and are accepted at registration.

The Supplier acknowledges that any customer, project or lead made known to it through the Platform results directly from QuotesDone's introduction and is QuotesDone's protected commercial interest. For 24 months from such introduction, the Supplier shall not, directly or indirectly, conclude, invoice or facilitate any transaction with that customer for the same or similar scope outside the Platform with the purpose or effect of avoiding QuotesDone's fee. Each breach entitles QuotesDone to liquidated compensation of AED 15,000 per incident, or three (3) times the fee that would otherwise have been payable, whichever is higher, in addition to recovery of the unpaid fee.

Confidentiality & platform data

All leads, customer details, anonymised scopes, pricing data and materials accessed through the Platform are confidential and remain the property of QuotesDone. The Supplier shall not copy, store, resell or reuse such data outside a transaction conducted on the Platform, nor supply it to any third party or competing service. Each proven breach entitles QuotesDone to liquidated compensation of AED 20,000 per incident, plus injunctive relief.

No replication or competing use

The Supplier shall not reproduce, reverse-engineer, or use QuotesDone's software, matching logic, anonymisation outputs or document templates to develop or assist any competing platform.

Non-response charge, late payment & recovery

If a customer pays to reveal the Supplier and the Supplier fails to respond within the required period, QuotesDone will refund the customer's reveal fee and the Supplier shall pay QuotesDone a non-response charge equal to that reveal fee. Any amount owed by the Supplier that remains unpaid by its due date bears late-payment interest at the maximum rate permitted under UAE law (currently up to 9% per annum under Federal Decree-Law No. 50 of 2022), together with an administrative and collection fee of AED 250 per claim, which the parties agree is a genuine pre-estimate of QuotesDone's reasonable administrative cost of pursuing the amount and is not a penalty. Amounts unpaid beyond thirty (30) working days may be referred for formal recovery. The Supplier acknowledges that ignoring paid reveals or repeated breaches of these Terms can damage QuotesDone's reputation, standing and the trust of its users, and that QuotesDone may claim damages arising from such conduct, including moral and reputational damages under Article 293 of the UAE Civil Code, as assessed by the competent court. All such amounts are a debt recoverable through the UAE courts, and these Terms (as accepted by the Supplier at registration) may be relied upon as evidence of the Supplier's obligations.